Noxity - CDN configuration sync delays – Incident details

Operational Degraded Partial outage Major outage Maintenance

CDN configuration sync delays

ResolvedDegraded performance28 hours 28 minutes

Affected

CDN

Degraded performance from 6:47 AM to 11:15 AM

Delivery Network

Degraded performance from 6:47 AM to 11:15 AM

  • ResolvedUTC

    The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.

  • MonitoringUTC

    A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.

  • IdentifiedUTC

    We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.