Noxity - CDN configuration sync delays – Incident details

All systems operational

CDN configuration sync delays

Resolved
Degraded performance
Started 3 months agoLasted 1 day

Affected

CDN

Operational from 6:47 AM to 6:47 AM, Degraded performance from 6:47 AM to 11:15 AM

Network

Operational from 6:47 AM to 6:47 AM, Degraded performance from 6:47 AM to 11:15 AM

Updates
  • Resolved
    UTC
    Resolved

    The fix has been deployed to all nodes. We will be readding the missing nodes to the pool today.

  • Monitoring
    UTC
    Monitoring

    A fix is being staged on a subset of affected nodes. Impacted nodes are since identifying the issue isolated from CDN traffic and only receiving test traffic. Further updates will be provided after testing concludes and deployment to all affected nodes is complete.

  • Identified
    UTC
    Identified

    We've been observing 25 to 30 nodes in various PoPs around the world exhibiting constant delays with syncing their configuration since yesterday evening. We've depooled all impacted nodes as a temporary workaround and working on a permanent fix.